General Manager

Job description

General Manager You are a true Hospitality Professional and have a deep understanding and proven track record of success and operational excellence. You know how to deliver a superior result for the guest, the employees, your community and of course for the ownership via the bottom line. You are THE key executive at your property, with a team looking to you for guidance and, as their leader, you ensure that guests are wowed by a caring, well-trained and highly motivated staff. In the role of General Manager , you will: - The Buck Stops at Your Desk – oversee all departments - the managers and supervisors as well as the staff all report to you either directly or indirectly. Bottom line is that it is your job to ensure a safe and guest centric environment, as well as a positive employee experience so you need expertise in all phases of hotel management – food & beverage, sales & marketing, revenue management, rooms, housekeeping, engineering, spa, human resources, etc. - Walk the Talk – walk your hotel every day, taking key managers with you so they can learn through your eyes and mentorship. Identify and thank departments that deserve kudos as well as those areas that need training,...