HCSS Human Resources Specialist - Shared Services (Onboarding)

Job description

HCSS Human Resources Specialist - Shared Services (Onboarding) - ( 2601676 ) Description JOB SUMMARY: To provide general –level expertise and analysis of the administrative and business activities related to core processes within HR Shared Services. Ensures process and operational continuity of entity and department level transactions. ESSENTIAL JOB FUNCTIONS: - Develops and maintains Standard Operational Procedures (SOPs) for HR Business Service Center, updates SOPs as needed for greater efficiency and to reflect the requirements of internal stakeholders and relevant federal, State of Texas and UT system rules and regulations - Partners with other departments in Human Resources to identify and document best-practice processes for HR Shared Services functions, and to resolve any throughput issues - Studies and analyzes data on HR Shared Services work to report on trends and identify best practice areas and areas for improvement. Writes reports for presentation to the Director, HR Benefits & Employee Services and other HR leadership - Provides prompt, courteous, and accurate assistance to internal customers by investigating and actively seeking resolution to internal customers’ prob...