Branch Business Manager

Job description

Branch Business Manager Job Summary: This position is responsible for the overall operation of a Branch and all of its activities. This includes the delivery of Member Services, Travel Agency and Insurance products. Reporting to the Regional Manager, the Branch Business Manager is accountable for achieving both quantitative and qualitative requirements by managing sales and service activities of the assigned team. Through management of activities and operations, the Branch Business Manager executes business plan actions to ensure achievement of office goals including; service quality performance, member retention and renewal, revenue growth in travel and insurance sales, retention of members using travel and insurance products and cost controls within their branch environment. Position is responsible for achieving goal performance objectives as indicated in the established business unit goals by meeting sales and member service objectives, ensuring the travel and insurance operations are accurate, efficient and in compliance with Club standards through the development of an effective high performing team. Position ensures understanding and performance of standardized sales techniqu...