Business Intelligence Analyst

Job description

The Business Intelligence Analyst supports the analysis of operational workflows and lifetime profitability to measure operational and marketing channel effectiveness, and ensure adequate profitability for the business being written by the Direct Group. The person is responsible for assisting in the creation and maintenance of various databases, performance metrics and analytics required to achieve these goals. RESPONSIBILITIES: - Works closely with others to gain strong understanding of insurance concepts such as financial P&Ls, expense ratios, rate level indications, loss ratio trends, and marketing funnel metrics and to get familiar with internal workflows (i.e. underwriting, sales and claims handling). - Identify creative reporting solutions, including ad-hoc analysis that facilitates effective measurement of operational effectiveness. Upgrade existing reports to increase efficiency of distribution, reduce redundancy across reports and to improve ease of presentation. - Collaborate with other analytical teams throughout the enterprise to review insights from recent analytical exercises. - Effectively uses available front end reporting tools, data systems and information gathere...