Patient Experience Representative-General Surgery (Full-Time)
The Iowa Clinic · Des Moines, Iowa, US
Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? - Arrive at work in the morning - no night shifts...
Job description
Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? This job might be for you if you have… Qualifications - Arrive at work in the morning - no night shifts here! - Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. - This position will also serve as a resource to registration, scheduling and clinical staff. - Strives to create The Iowa Clinic Experience with each interaction. - Leave in the evening – hooray for working standard clinic hours! - High School diploma or equivalent required. - Medical Experience in a medical office setting preferred. - Highly motivated to work in a healthcare setting. Bonus points if…: Know someone else who might be a great fit for this role? Share it with them! What’s in it for you? - You love exceeding people’s expectations. - You enjoy having fun where you work - Finding meaningful connections is what you live for - One of the best 401(k) programs in central Iowa, including employer match and profi...