Senior Specialist, Client Operations

Job description

Senior Specialist, Client Service Management At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Client Service Management to join our Total Wealth Services Ops team. This role is located in Lake Mary. In this role, you’ll make an impact in the following ways: Participate in the end-to-end client service delivery model, report on client satisfaction, and support continuous service improvement initiatives including digital adoption. - Serve as a point of contact to clients to res...