Software Architect

Job description

We are seeking a Software Architect who combines deep technical expertise with broad system understanding. This engineer should be capable of diving into a wide range of services and identifying systemic issues across architecture, CI/CD flow, and containerization environments. This role requires technical leadership, analytical skill, and cross-team collaboration to drive reliability, scalability, and modernization. About the Team: At Zoom, we’re building the next generation of Cloud and Colocation (Colo) infrastructure that powers seamless communication and collaboration for millions of users worldwide. Responsibilities: - Leading deep-dive investigations across diverse services and environments. Working on real time media systems to web, team chat and AI to uncover architectural or operational bottlenecks. - Designing and implementing improvements in deployment pipelines, orchestration frameworks, andCI/CD automation to increase reliability and release velocity. - Working closely with product and service owners to enhance containerization strategy, improve resource efficiency, and reduce operational friction. - Partnering with the Meeting DevOps and Cloud Infra teams to moderniz...