Customer Service Representative, Patient Access

Job description

Location: Ascension Seton Hays, Kyle, TX Shift Hours: Thursday, Friday, Saturday from 6 AM to 6 PM and Wednesday from Noon to 6 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative (Patient Access Associate I) , you’ll work to help our patients check into the hospital, specifically the ER Department. It’s fast-paced environment and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly, but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multitasker who is a fast learner with technology and can type and answer phones. You don’t need any prev...