Service Express Valet Supervisor

Job description

Overview Opportunity: Service Express Valet Supervisor: Supervise bellpersons, doorpersons and valet as well as perform the daily responsibilities of these positions in accordance with established guest service and sustainability standards. Monitor and account for daily revenues produced through parking. Potential Career Path: Assistant Front Office Manager – Director of Front Office – Hotel Manager Essential Job Functions: - Ensures proper controls are in place and utilized daily to maximize valet revenue. - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals and ensuring sufficient staffing to meet daily business demands. - Maintain security of and accurate records for all guest room keys issued to bell and door staff. - Accommodate guest requests in an accurate and efficient manner. - Coordinate group luggage requirements. - Monitor and maintain cleanliness and working condition of departmental equipment/supplies. - Ensure that pertinent information is docu...