FNB Community Advisor DHA

Job description

Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self-service). Ensure all interactions align with established policies, processes, and service standards. Hello Future FNB Community Advisor DHA Welcome to FNB , the home of the #changeables . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. As part of our team in FNB Points of Presence (POP) , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself. Please note that this is a 12 Month Hourly Rate Contract (Department of Home Affairs Initiative) Are you someone who can: Build and maintain strong relationships with clients. Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. Effectiv...