SA660 Performance & Development Officer

Job description

#NWVIS #LI-DNI Please note this vacancy is only available to BCC employees. Performance and Development Officer: Acting Up until 30/09/2026: Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week: The role: Ready for your next stretch opportunity? Join our Training & Development Team! We’re excited to share an opportunity for a permanent Performance and Development Officer within our Customer Service Training and Development Team . If you’re currently a permanent member of the Contact Centre and bring a positive, “can-do” approach to new challenges, this could be the perfect next step in your career. It’s a great time to join us as we continue to grow and evolve our training and development offer—there’s lots of exciting change happening! What you’ll be doing: In this hands-on role, you’ll play a key part in helping our teams thrive. You’ll work closely with colleagues across the Contact Centre to support and enhance performance through coaching, training, and collaboration. This is a fantastic opportunity to build on your existing experience, develop new skills, and make a real impact on both people and...