Stewarding Supervisor (Vanderpump Hotel LV)

Job description

The Stewarding Supervisor is responsible for standardizing, maintaining, and continuously improving quality of cleanliness and maintenance in all back of house F&B areas. - Inspires others by demonstrating a high level of commitment and energy in all endeavors. - Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. - Conveys positive energy and enthusiasm focusing on customer interaction. - Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. - Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with teams. - Immediately addresses service issues and follows up to ensure guest satisfaction. - Keeps team well informed of property promotions and events. - Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. - Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. - Addresses employee performance issues, coaches for improve...