Lead Software Engineer - Java Full Stack & AWS

Job description

Join a dynamic team at the forefront of machine learning-enabled digital assistance, where you’ll help transform the call center agent experience through real-time guidance, workflow automation, and intelligent decision support. As a Lead Software Engineer (Vice President) at JPMorganChase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you’ll be a core technical contributor on an agile team that enhances, builds, and delivers trusted, market-leading technology products in a secure, stable, and scalable way. You’ll partner across product, design, and engineering to deliver critical solutions that support the firm’s business objectives while raising the bar on reliability and developer excellence. Job responsibilities: - Design and deliver end-to-end full-stack features that improve agent workflows and customer outcomes using Java, Spring Boot, REST APIs, and modern user interface frameworks - Build secure, high-quality production services and user experiences, and apply sound engineering practices to ensure maintainability and performance - Lead technical design discussions and drive solution architecture across backend and frontend components, ba...