Food Service Supervisor - The Chalet/Ledge Pool

Job description

Cleveland Metroparks is seeking a Food Service Supervisor to help lead the development, direction, and evaluation of food service and concessions operations across the park district. This role plays a key part in staffing, training, safety oversight, and operational efficiency to ensure consistently high‑quality service for park visitors. The Supervisor also supports the review of permits, user fees, and programming to strengthen concession, recreational, and restaurant offerings. The position primarily supports operations at The Chalet during the fall and winter seasons and at Ledge Pool or other concession locations during the spring and summer. Key Responsibilities: - Assist in managing and evaluating concession, restaurant, and winter recreation programs. - Serve as acting supervisor in the manager’s absence. - Help develop and implement operational policies, facility procedures, and annual work plans. - Monitor facilities, public use, and program effectiveness; recommend improvements. - Ensure compliance with health department codes and state regulations; maintain relationships with local health departments. - Hire, train, schedule, and supervise seasonal staff; process payrol...