Project Coordinator II

Job description

Position Overview The Project Coordinator (PC) position is generally assigned to a specific segment of business, either Retail Sales or Trade Sales. The PC is primarily responsible for coordinating the order entry, purchasing, scheduling, releasing, delivery, and possible installation of customer orders in a timely manner. Responsible for ensuring that each detail in the customer’s order is addressed by managing orders from the point of contract through final resolution, which may include post installation and/or service issues. Works closely with sales teams, order fulfillment teams, and 3rd party providers to achieve and provide excellent customer satisfaction. Must be able to work well in a team environment. Assigned tasks may vary based on business necessity. Responsibilities/Accountabilities: - External and internal customer contact - Reviewing and booking orders from the sales team - Purchasing product from vendors and our corporate manufacturing facilities - Recording key dates and activities related to orders - Scheduling and releasing completed product - Scheduling of Value Add and Pre-finish - Coordinating delivery of customer orders - Collects customer payments following...