Assistant Front Office Manager

Job description

Job DetailsJob Location: Hilton Garden Inn - Palm Beach Gardens, FL 33410Position Type: Full TimeSalary Range: $22.00 - $22.00 HourlyJob Shift: AnyPosition Summary: A Kolter Hospitality Assistant Front Office Manager delivers service excellence to our guests by assisting the Director of Operations and General Manager to create a comfortable and welcoming environment, that promotes quality service and guest satisfaction. This position is responsible for managing the front office operations for the hotel. Essential Functions: Manage all aspects of front desk operations for assigned shift. Ensure all front office team members deliver the brand promise and provide exceptional guest service. Assist in greeting and checking in guests. Ensure front office staff are familiar with products and services. Handle all guest issues in a courteous and efficient manner ensuring problem resolution is satisfactory. Responsible for assisting in hiring, training, and coaching of the front office team. Responsible for weekly scheduling to ensure they reflect the business needs and are adjusted accordingly within the budgeted guidelines. Ensure front office team members are in proper uniform and adhere...