Public Safety Communications Dispatcher - Department of Emergency Management (8238)

Job description

Company Description The San Francisco Department of Emergency Management (DEM) leads the City in planning, preparedness, communication, response, and recovery for daily emergencies, large scale citywide events, and major disasters. In charge of the city's 911 dispatch center and large-scale emergency operations, DEM is the vital link in emergency communication between the public and first responders, and provides key coordination and leadership to City departments, stakeholders, residents, and visitors. For more information on the Department of Emergency Management, please visit: http://www.sfdem.org/ . Job Description: Under general supervision, a Public Safety Communications Dispatcher (“Dispatcher”) receives incoming emergency (911) and non-emergency telephone calls from the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a 2-way radio system utilizing a computer-aided dispatch system. The Department of Emergency Management’s (DEM) Division of Emergency Communications operates 24/7/365. Dispatchers may be assigned to work various schedules i...