General Manager
Which Wich Superior Sandwiches · Gilbert, Arizona, US
Position Objective: The objective of a Which Wich General Manager is to lead and develop team members to deliver superior product quality and customer servic...
Job description
Position Objective: The objective of a Which Wich General Manager is to lead and develop team members to deliver superior product quality and customer service in a clean, friendly environment while building store sales and controlling costs. Job Responsibilities: Guest Service Demonstrate Superior Service by providing “Service with Vibe”. Demonstrate the 10 Points of Superior Service: - Commitment to our Guests - Be the leader in providing prompt and courteous service - Create a culture of respect, teamwork and fairness - Be the ambassador of the “Vibe” – Lead by example - Ambassador of Standards - Professionalism - Efficiency - No problem is too small - Never say No - Handle Guest complaints professionally - Maintain property and equipment to ensure Guests have a safe and superior dining experience Our Team: It is the responsibility of the General Manager to demonstrate and reinforce great leadership behaviors and values in a fair, consistent and respectful manner to each of our team members. The General Manager will: - Source, interview and hire qualified candidates that exemplify our values and demonstrate “Vibe” - Train and develop each team member - Manage low turnover through...