Software Engineer II

Job description

Job Description We are looking for a Software Engineer II to join our teams that will contribute to innovative solutions in the Messaging Experience group. You’ll be involved in building integrations and connectors to the ES platform that is currently used by thousands of users around the world. Sunshine Conversations powers conversational experiences between people and organizations through an omnichannel experience from a wide range of channels such as Slack, WhatsApp, Instagram, Messenger, Telegram and more. In Zendesk, we value the people that create our great products, and encourage each other to grow and innovate. We offer our employees a competitive benefits package & ensure relevant opportunities for professional growth and performance in a diverse and inclusive environment. What you’ll be doing: Own features from design, implementation, review, testing, rollout, monitoring. Produce a short design doc for medium+ changes (problem, constraints, chosen approach, rollback plan) and present it to the team before implementation. Contribute to platform, architecture, and data model decisions working closely with Engineering, Product and Design. Work on reliability and scalability...