System and Data Support Specialist | Managed Services Operations

Job description

Job Description & Summary The Application Evolution Services team is a part of PwC Poland. Our work requires constant monitoring of the operation of applications and real-time response. We also improve existing products and introduce new functionalities, so that applications can advance in parallel with our clients’ growth. We repair, keep our fingers on the pulse, create CR, document, and sometimes teach our clients’ employees. The better we work, the less you notice us. Plus, we simply love what we do. We deploy the most innovative Customer Experience solutions for our clients. We are looking for: System and Data Support Specialist Role Description: Analyze and resolve technical issues related to custom PwC ITSM solution (IT service management solution / ticketing system) and Alteryx workflows supporting financial end of month closing process. Preparation of data models and reports in Power BI (also using the DAX language ) Using Alteryx data pipelines cooperating with SAP S/4Hana to supervise financial end of month closing processes. Support in gathering, analyzing and understanding business and technical requirements Provide 2nd line support and resolve tickets. Configure ITSM...