Lead Case Manager
Copa Health · Glendale, Arizona, US
About Copa Health Copa Health is a leading nonprofit behavioral health organization dedicated to supporting individuals with mental health, developmental, an...
Job description
About Copa Health Copa Health is a leading nonprofit behavioral health organization dedicated to supporting individuals with mental health, developmental, and substance use challenges. Through innovative, compassionate, and community-based services, we empower the people we serve to live meaningful and fulfilling lives. Position Summary Copa Health is seeking a Case Manager Lead to participate in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goal. Key Responsibilities - Provides mentorship and training to Case Manager new hires and trainees, i.e., EMR-Next Gen, Tele-Health, Shadowing Expert, etc. - Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental...