Corporate Director of Housekeeping

Job description

Key Responsibilities Portfolio Standards & Quality Assurance: - Establish and maintain company-wide housekeeping standards, protocols, and best practices across all communities. - Conduct regular operational audits and site visits to ensure cleanliness standards, infection control practices, and environmental quality are consistently maintained. - Identify opportunities to improve efficiency, service delivery, and quality outcomes within housekeeping departments. Develop standardized procedures for: - Resident apartment cleaning - Common area cleaning - Deep cleaning protocols - Turnover preparation for new residents - Laundry operations where applicable. Training & Leadership Development: - Lead onboarding and training programs for newly hired Housekeeping Directors. - Provide ongoing development and coaching for Housekeeping Directors and supervisors. - Develop and maintain training materials, SOPs, and operational playbooks for housekeeping teams. - Partner with Executive Directors to ensure department leaders have the skills and resources needed to effectively manage their teams. Operational Support: - Serve as a subject matter expert for all housekeeping operations across the...