Supervisor, Contact Center

Job description

The range for this role is $53,000 - $72,500 Actual base pay will be determined based on a successful candidate's skills/abilities, experience, and education. Interested candidates must be willing and able to work onsite full-time in our Melbourne, FL office. Office hours and shifts range between 8 am and 7 pm ET. The Mission: At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share® , a healthcare sharing ministry for Christians, we cultivate that belief. The Team: Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability. The Job: The Supervisor, Contact Center takes ownership and initiative in the overall performance of a team of contact center front line associates to ensure effective ‘over the top’ excellence in serving the Christian Care Ministry membership. They exhibit the ability to lead the team both spiritually and vocationally with effectiveness towards determined KPI’s and standards. Essential Job Duties & Responsibilities: - Prays with internal/ex...