Sr Manager, Continuous Improvement

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: The Sr. Manager, Continuous Improvement plays a key leadership role in shaping how American Airlines delivers reliable, efficient, and customer centric operations across airports and contact centers. Leading a team of process improvement professionals, this role transforms complex operational challenges into streamlined, scalable solutions that directly impact both employee effectiveness and the customer experience. What you'll do: As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate t...