Account Delivery Assurance Manager

Job description

Account Delivery Assurance Manager Description -: Job Scope/Summary: HP is known as the founder of the Silicon Valley back in 1939. +80 years after, HP continues to have a brilliant future ahead. Services Supply Chain (SSC) is the “engine” to deliver Spare Parts, Repair and Refurbishment solutions, globally. In this role, you will be part of Global Delivery Operations focused on the EMEA Market. Our vision is “Customers choose to stay with HP—and recommend us—thanks to their positive service experience, becoming a competitive advantage for HP”. Our Mission is to “Ensure on-time, predictable, and seamless service journeys for every customer”. As Account Delivery Assurance Manager / Delivery Performance Manager you will be accountable of the E2E Service Supply Delivery performance of an specific Account or Business segment. You will be responsible for leading E2E orchestration across SSC functions (Planning, Make, Logistics) and manage stakeholders such as Category, F&C and E2E Account Delivery Managers, who are in direct touch with the strategic customer or account. Job specifics/responsibilities: - Accountable for the SSC Delivery Performance (OTIF, LOS, Backlog) for the designated...