Lead Service Officer (NOORE - Non-Owner Occupied Real Estate)

Job description

Location: 4224 Ridge Lea Road, Amherst New York Job Summary: The Lead Service Officer will be responsible for servicing assigned portfolio consisting of a non-owner occupied loans originating from small business, business banking, middle market and Key Private Banking. Independently manage forecasting reports and the day-to-day requests associated with an assigned portfolio, which may come from internal partners or external clients. Strict adherence to internal compliance procedures, credit approval, risk management and documentation standards according to internal closing procedures and controls. Responsible for providing superior client service and expertise related to loan administration with ability to juggle multiple projects and levels of complexity. Working with multiple loan servicing systems and interface applications. Essential Functions: - Responsible for supporting client service functions required by credit, internal partners and at the request of borrowers. - Responsible for all post-closing services for assigned portfolio of moderate to high complexity loans - Proven ability to prioritize and handle multiple tasks in a high-volume environment - Assists partners in st...