AI Automation Junior Specialist

Job description

Shape the Future of Payments with Nexi in 2026 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment. Why This Role Is Right for You As a AI Automation Junior Specialist , you’ll join a collaborative and forward-thinking team based in Rzeszów or Poznań. This role has been created to support the development and maintenance of AI‑based solutions, in particular chatbots, voicebots, and business process automation using Power Automate and Power BI. The position is junior and support-oriented, with a strong focus on quality, stability, and the continuous operation of AI solutions. About Your Future Role: In this position, you will: - Monitoring the performance of chatbots and voicebots and identifying issues in logic and responses - Analyzing incidents and user requests (diagnosing prompt-related vs. technical issues) - Testing bot scenarios and documenting test results - Maintaining and making simple updates to...