Delivery Manager (Mon, Tues, Fri-Sun 5am-2pm)

Job description

The Delivery Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner. Requirements: Skills: Salary: up to $57,750 /year base salary + Bonus Eligibility This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. - Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics - Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance - Assist with the training / on boarding of new hires - Assist with the re-training and quality performance evaluation of current employees - Investigate customer damage concerns for root cause analysis - Ensure all company SOP’...