Customer Service Partner

Job description

Description Join the Fun at Lancaster Bingo! Looking for something more satisfying than just a job? At Lancaster Bingo Company, we work hard to help charities raise money for their causes through charitable gaming. Every day we help charities raise funds to build soccer fields and fire stations, support Veterans, send youth groups to camps, and buy new uniforms for sports teams. It’s what we love and what we do! JOB TITLE: Customer Service Partner: POSITION SUMMARY: Provide outstanding customer service to all LBC customers, partners, vendors, and employees. Perform a variety of clerical duties to support LBC business operations, including taking calls, processing orders, answering questions, following up on paperwork, and locating information. Perform data entry, audit, and reconciliation of various databases. Facilitate communication between all LBC parties to ensure information is shared appropriately and processes run smoothly. Accomplish goals in accordance with company policies, procedures, and strategic objectives. ESSENTIAL JOB FUNCTIONS: - Provide outstanding customer service to all LBC customers, partners, vendors, and employees. Answer and respond to calls in a timely man...