Customer Service Representative

Job description

Application Deadline: 06/14/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Customer Shared Services Provides first and/or second level business support, advice, and guidance to sales and service colleagues (i.e. Business Help Desks). Acts as trusted advisors to stakeholders, providing a source of business process, policy, procedure, product and/or system expertise. Provides extensive business knowledge in an effective, responsible and timely manner to aid in delivering business results and/or minimizing risk. Qualifications: You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec . Salary: $45,500.00 - $84,500.00 - Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. - Provides advice and guidance to assigned business/group on implementation of solutions. - Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. - Builds effective relationships with internal/external stakeholders. - Ensures alignment between stakeholders. - Breaks down strategic problems, and...