Business Operations Analyst I, Chase Travel

Job description

Join Chase Travel as Business Operations Associate and help shape the future of travel servicing through data-driven insights and strategic collaboration. In this dynamic role, you’ll be at the forefront of optimizing team performance and driving impactful change, working closely with leaders and cross-functional partners to elevate both employee development and customer experience. We are looking for a leader with a passion for people and integrating our people into our systems and culture. In this role must have a balance of human resources and business acumen, organizational agility, analytical capability, strong communication skills and creative ability to drive in. You will be a collaborative yet independent thinker, capable of working across cross-functional teams to develop optimization, integration, and readiness plans that impact Travel Advisors, Leadership, and our Chase Travel customers. You will also perform analysis of requested changes, ensuring a full understanding of impacts and identifying any gaps or opportunities that exist. Initiatives and influence change that directly enhances the Employee Experience. Job responsibilities: - Monitor the employee experience, an...