Service Delivery Manager

Job description

🚀 Ready to Make an Impact? Join MORO TECH! MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation solutions, data-driven strategies and a deep technical expertise. Imagine being part of a team working alongside one of the world’s largest OEMs and shaping the future of the industry. Here, your ideas are not just welcomed, they are essential! We thrive on creativity, value diverse perspectives and foster an environment where everyone’s contributions are valued. If you are driven by the sense of doing meaningful work and growing in a dynamic company, let’s connect! The impact of the role: As a Service Delivery Manager, you will ensure the stability, continuity, and quality of multiple software platforms used across diverse business areas. Your work directly impacts operational efficiency, user satisfaction, and cross‑team alignment by driving smooth day‑to‑day service delivery, transparent communication, and continuous improvement of maintenance processes. On a given day, a Service Delivery Manager will: - Lead daily/weekly operational syncs, retrospectives, and stakeholder review meetings. - Provide clear updates on...