Evening & Weekend Operations Manager

Job description

About ASH Hotel Peter and Paul is seeking an Evening & Weekend Operations Manager to serve as the on-site leader during some of our most dynamic hours. This role is responsible for ensuring a thoughtful, seamless guest experience while overseeing evening and weekend operations across the property. Set within a historic church, schoolhouse, rectory, and convent, our hotel requires a manager who is detail-oriented, calm under pressure, and deeply committed to hospitality. This position works closely with the front desk, housekeeping, maintenance, and events teams to maintain the integrity of the guest experience and the physical space. About the role: Evening & Weekend Leadership: - Act as Manager on Duty, overseeing all hotel operations during evenings and weekends - Serve as the primary point of contact for staff and guests during assigned shifts - Ensure the property is operating smoothly, safely, and in alignment with Hotel Peter and Paul standards Guest Experience: - Provide warm, attentive, and personalized service reflective of the hotel’s ethos - Handle guest concerns, service recovery, and special requests with care and discretion - Anticipate guest needs and proactively enh...