IT Operations Shift Supervisor
Boyd Gaming · Las Vegas, Nevada, US
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier cas...
Job description
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description: Responsible for supervising the activities of the Support Center and its staff during assigned shift which includes recognizing, identifying, isolating, and resolving problems with information systems products and services, and for coordinating referrals to the appropriate technical, professional, or service personnel, or for escalating to management. - Responsible for personnel-related matters for assigned staff members including but not - limited to interviewing, hiring/recommending for hire, scheduling, training, evaluating, coaching, and counseling. - Serve as Event Coordinator for all major system events/outages. - Resolve and assist...