Client Care Representative

Job description

We are seeking a Call Center Representative who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026 , Amplifon is a place where your expertise improves lives and accelerates your career. In this role, you will be the first point of contact for clients, supporting clinic functionality by managing inbound and outbound calls to schedule appointments and assist with inquiries. This role reports directly to the National Call Center Supervisor and plays a key part in delivering exceptional customer experiences. Contract Role : This is a 6‑month remote position with the potential to convert to a full‑time role based on business needs. While fully remote, the ideal candidate will be based in the greater Vancouver, BC area to support collaboration with team members located in the region. Additional contract details include: Benefits: This contract role does not currently offer benefits - Compensation: $20-$21 per hour (eligible for monthly incentive plan) - Work Model: Remote based in Vancouver, BC - Schedule: Regular full-time hours (Mon-Fri) - Career Development: Access to Ampli-Academy, team training, and additiona...