Operations Planning and Governance - Senior Manager - Operations Communication Change and Readiness

Job description

Job Title: SrMgr - Operations Communication, Change and Readiness Status: Exempt Reports to: VP - Operations Planning Governance and Administration Department: Operations Planning and Governance Job Code: 12034 Pay Range: $146,900.00 - $160,000.00 Annually WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You lead a multidisciplinary team of managers and senior professionals responsible for Service Operations Communications, Technical Writing, Change Enablement, and Capacity Planning readiness by providing hands on leadership, prioritization, and quality oversight to deliver clear, accurate, and timely member and operational communications. As an execution focused people leader, you translate complex business, regulatory, and operational requirements into actionable communications, procedures, and change strategies that enable workfor...