Customer Experience Intern

Job description

What is Cirkul? Cirkul is a rapidly growing company on a mission to transform how beverages are developed, distributed, and enjoyed. It’s a new way to hydrate—so much so that 96% of customers say they drink more water with Cirkul!* With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. Since 2018, millions have dropped sugary soda and energy drinks, and turned up their plain boring water with Cirkul! A full range of products is available at DrinkCirkul.com, and Cirkul is also sold by Amazon, Costco, Walmart, Kroger, and grocery stores nationwide. *Based on a survey conducted with 3,258 Cirkul Customers What is this role?: As a Customer Experience Intern, you’ll support customers across email, phone, chat, and occasionally social media, helping deliver a positive, on-brand experience at every touchpoint. This is a hands-on opportunity to gain experience in a fast-paced eCommerce environment. Driving Results: Respond to customer inquiries and troubleshoot issues quickly and efficiently across email, chat, phone, and occasional social media interactions. Taking Ownership: Learn...