Patient Coordinator
South Shore Health · US
If you are an existing employee of South Shore Health then please apply through the internal career site.
Job description
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22599 Facility: LOC0006 - 780 Main Street780 Main Street Weymouth, MA 02190 Department Name: SMC Urology Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) Acts as the initial point of contact for all patients, schedules appointments, registers and orients all new patients, submits patient information, coding and billing for services provided. This position is responsible for providing excellent customer service and compassionate care. Compensation Pay Range: $19.09 - $25.69 1 - CUSTOMER SERVICE/CHECK –IN: Greets and acknowledges all patients and visitors, both in office and on telephone, with professionalism and directs to appropriate services. a. Acts as a positive role model to other staff, encouraging others to interact with customers, engage in conversation and express interest b. Proactively greets customers by name and with individualized interest c. Follows through on messages to be sure to keep entire team informed of issues as needed d. Independently initiates and follows through with service recovery process while keeping...