Customer Service Administrator - Amico Accessories

Job description

Job Description: Customer Service Administrator (CS Admin): Amico Accessories is looking for a self-motivated, organized, and highly detail-oriented individual to join our Customer Service team. This role requires strong communication skills and close collaboration with internal departments to support smooth operations and customer satisfaction. The successful candidate will be enthusiastic, possess good communication skills, attention to detail, and a strong work ethic. Must be fluent in English. As a Customer Service Administrator, you will: Assist with managing the full lifecycle of customer orders, from entry to invoicing. Review and revise orders to ensure accuracy and compliance with company standards. Perform order checks to identify and resolve discrepancies before fulfillment. Prepare and issue invoices in a timely manner. Work closely with internal companies and departments to support efficient order processing. Maintain accurate records of orders, invoices, and related communications. Support process improvements and reporting initiatives within the customer service function. Gain a thorough knowledge of Amico products and services to support internal departments. Someti...