Customer Service Assistant - Automotive Finishes

Job description

The Customer Service Assistant works with the Assistant Branch Manager and Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes but is not limited to supporting all aspects of branch operations, including customer service, sales, merchandising, inventory, and store safety. The Customer Service Assistant will work closely with our customers to determine their needs, answer their questions about Sherwin-Williams Automotive products, and recommend the right solutions. The Customer Service Specialist is also expected to promptly resolve any customer concerns, ensure maximum client satisfaction, stay up to date with product features, and maintain the high quality and visual standards of the products and branch. The Customer Service Assistant is tasked with achieving excellent customer service while consistently meeting the branch’s sales goals. The individual selected for this role will be expected to work at Automotive Branch #9303 located at 10236 L Street, Omaha, NE 68127. This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change. Job duties inv...