Customer & Operations Communications Specialist

Job description

You're passionate about a career delivering solutions that impact millions. You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do. In this role, you'll: Join our Operations Communications team, where you will play a key role in delivering customer and operational-focused communications across the transport network. In this role, you will help ensure customers receive accurate, timely and meaningful information for both planned activities and unplanned incidents. Working in a fast-moving, high-demand environment, you will contribute to shaping communication that supports customer safety, improves journey experiences and builds trust in the network. You will: This is a Permanent, Full Time position located at our Transport Management Centre (TMC) at Eveleigh. Due to the operational nature of this team, you will be required to work outside standard business hours to support operational demands when required. For more information on this position and business unit, view the role description and information pack . - Provide communications advice to internal...