Friendship Line Bilingual Counselor (Vietnamese)

Job description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. IOA's Friendship Line Department ("FL") is seeking a Full-Time Counselor. This position may be remote in California but will require occasional appearances at the HQ in San Francisco for training or other required reasons. The weekly schedule is Tuesday through Saturday, 7am-3:30pm. The FL Counselor receives inbound calls and makes outbound calls providing emotional support, reassurance, counseling, crisis intervention, abuse prevention, well-being checks, and information and referrals for older adults over the phone. FL Counselors also work closely with Supervisors, Manager, Program Coord...