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Customer and Sales Support Specialist - Miami, FL

Galderma · Miami, Florida, US

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; o...

Job description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Customer and Sales Support Specialist Location: Miami, FL: Job Description: The Customer and Sales Support Specialist is responsible for providing outstanding customer and sales support. Responsibilities include order entries for existing and new accounts, problem solving, answering product related questions, and fielding complaints. This position reports to the Director, Sales & Customer Support. Key Responsibilities: Greet phone customers warmly and establish reason for calling. Answer general questions about usage of products, ingredients, indications for use, how to order on website, etc. using approved messaging. Receive all adverse...