Operations Support Specialist - Commercial Lines

Job description

This team supports commercial lines (CL) operational and underwriting processes. On behalf of underwriters and sales producers, you will compile and/or share policy and coverage information for assigned lines of business and customers. This team ensures proper documentation and records management according to regulatory and Sentry standards and acts as a resource to less experienced members of the team and other Sentry business units. What You'll Do: As an Operations Support Specialist you will: •Provide operational and administrative services to the underwriting teams. •Triage and complete tasks for internal and external customers. •Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system. •Verify and review information for accuracy along with required additional information as needed. •Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution. •Perform other related job duties as needed. What it Takes: •Associate degree or equivalent work experience •Minimum of 1 year of related work experience •Excellent communication skills •Advanced computer and Microsoft of...