Spa Coordinator

Job description

Company Description Join Baltimore’s premier luxury spa and become part of a team dedicated to exceptional guest experiences. We are seeking a polished, service-oriented Spa Coordinator who thrives in a refined, fast-paced environment and takes pride in delivering excellence at every touchpoint. As the first and last impression of our award-winning spa, the Spa Coordinator plays a crucial role in creating a seamless, warm, and memorable experience for each guest—from the moment they inquire about services to their departure from our relaxation spaces. Job Description: The Spa Coordinator is responsible for providing elevated guest service, supporting daily spa operations, ensuring impeccable facility standards, and contributing to the overall success of the spa. This role blends front-of-house hospitality, administrative precision, facility oversight, and hands-on support for both guests and the spa team. Ideal candidates have a hospitality mindset, impeccable communication skills, a strong work ethic, and the ability to anticipate and support the needs of a luxury spa environment. Key Responsibilities: Guest Experience & Hospitality: Greet guests and provide an exceptional five-st...