Logistics Coordinator - White Glove Service Center

Job description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000+ trained professionals - 250+ locations worldwide - Fortune 500 - Globally unified systems Job Description: The White Glove Service Center (WGSC) is a diverse team that supports the global network through process management, program management, and operational expertise to service customers through operational excellence. The WGSC works in conjunction with GEO (Operations), Account Management, Product Leaders, and Sponsors to deliver on our commitment to our customers. In the traditional project management approach of “Plan – Execute – Monitor and Control”, the WGSC focuses on ‘monitor and control’ using operational knowledge, data, dashboards, and exception management techniques to establish, maintain, and achieve company and customer specific KPIs. Communication, exception management and operational excellence form the bedro...