IT Senior Cloud Engineer - Product Operations Lead Cloud Services

Job description

This role serves as the Product Operations Lead for Mayo Clinic’s Cloud Platforms, partnering closely with the Principal Product Manager for Cloud Services to ensure strategy, priorities, and leadership direction result in consistent, predictable execution across the cloud product portfolio (e.g., Azure, Google Cloud, AI/ML platforms, HPC, and shared cloud foundations). The Product Operations Lead is accountable for the operational execution model of Cloud Services - not product ownership. This role enables delivery by establishing operating cadence, coordinating across product, engineering, architecture, operations, security, and finance teams, and maintaining leadership‑ready product artifacts. The focus is on execution rigor, transparency, and follow‑through within Mayo’s Cloud Product Operating Model. This role does not overlap with the Principal Product Manager. The Principal Product Manager owns product strategy, roadmap direction, and stakeholder alignment. The Product Operations Lead owns execution mechanics, operational discipline, and cross‑team coordination, ensuring decisions translate into clear plans, tracked commitments, and measurable outcomes. This position is idea...