Front line Associate - Sydney, Australia (Full Time )
Western Union · AU
Front Line Associate (Full Time) – Sydney, Australia Do you possess exceptional customer service skills? Do you want to join a global company that is committ...
Job description
Front Line Associate (Full Time) – Sydney, Australia Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front-Line Associate. Western Union powers your pursuit. As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures. Role Responsibilities: You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions. Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner. Cash handling and maintaining cash register operations including reports using MS Office tools. Work collaboratively with a supportive team to meet operational and performance targets. Role Requirements: 2 yrs of customer service experience (preferably in financial services or retail) Problem-solving skills. Experience in cash handling and currency exc...