Customer Service Representative – Ottawa (18-Month Contract)

Job description

Customer Service Representative – Ottawa (18-Month Contract) Who we are: We are a dynamic and innovative company dedicated to enhancing our customers' experiences and driving sales growth. Position Summary: We are looking for a motivated and proactive individual to join our team as a Customer Service Representative on an 18-month contract . This role is perfect for someone who enjoys interacting with customers, has a knack for sales, and excels in administrative tasks. This is a Monday to Friday work at the Ottawa office. This is a full-time, fixed-term contract position for a duration of 18 months , with the possibility of extension or conversion to a permanent role based on business needs and performance. In this role, you will... Responsibilities: Strategic Sales: - Research and understand customer needs to make product and service recommendations. - Conduct outbound telephone sales and maintain email correspondence. - Participate in strategic account sales programs. - Effectively sell the full consumable portfolio of Cansel offerings, maximizing cross-selling opportunities. Business Development: - Perform remote sales business development using an existing customer portfolio. -...