People Services Specialist (HR)

Job description

About the Role: Grade Level (for internal use): 09 S&P Global Corporate The Role: People Services Specialist (HR) The Team: This role sits in our EMEA (HR) People Services team in a team of 9 individuals providing People Services support for the whole of EMEA. The current team are based out of the UK, Poland, Romania, South Africa, Germany, France and Spain. The role will report to EMEA Regional Lead, People Services, based in the UK. This role can be based out of Gdansk Poland. Other suitable locations would be considered. The Impact: The People Services Specialist (HR) provides first line support to our employees giving knowledgeable advice and support as well as performing accurate administration for the employee lifecycle. The candidate will also provide support to the Regional People Advisors. We are making changes and improvements to the employee experience as we develop our People Processes and Systems. Responsibilities: Responding to UK, Ireland and Guernsey Country queries (‘tickets’) raised in Service Now (internal HR case management system) by employees within the agreed Service Level Agreements Approving data requests in Workday (HR system) as required including absence...